Privacy Policy

Effective Date: January 1, 2026

The Joffrey Workshop (“we,” “our,” or “us”) is committed to safeguarding personal information collected through our website, registration systems, and programs. This Privacy Policy describes how we collect, use, disclose, and protect information provided by students, parents, guardians, instructors, and website visitors (“you”).

By accessing our website, registering for programs, or providing personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information reasonably necessary to operate our programs and comply with legal obligations, including:

Contact & Registration Information: Names, dates of birth, addresses, email addresses, phone numbers, and emergency contacts.

Parent/Guardian Information: Where participants are minors.

Payment Information: Processed through secure third-party providers. We do not store full credit card numbers.

Medical Information: Health conditions, allergies, medications, or other information necessary for participant safety.

Program Records: Attendance, participation, and related administrative records.

Media: Photographs and video recordings, subject to applicable consent and release terms.

Communications Data: Information provided through inquiries, email, website forms, or text messaging.

2. Use of Information

We may use personal information to:

Administer registrations, payments, and programs

Communicate schedules, updates, and emergency notifications

Maintain health and safety standards

Improve operations and programming

Comply with legal, regulatory, insurance, and reporting requirements

Send marketing communications where consent has been provided

We reserve the right to use information in any lawful manner reasonably related to our operations.

3. Text Messaging (A2P 10DLC Compliance)

By providing a mobile phone number, you consent to receive program-related text messages. Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying “STOP.” Consent to receive text messages is not a condition of participation; however, opting out may limit timely communication.

4. Disclosure of Information

We do not sell personal information.

We may disclose information:

To service providers assisting with registration, payment processing, communications, or program administration

To medical personnel or authorities in the event of emergency or safety concerns

To insurers, legal counsel, or advisors as reasonably necessary

When required or permitted by law, subpoena, court order, or governmental request

In connection with organizational restructuring, merger, or asset transfer

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or electronic storage is completely secure. We disclaim liability for unauthorized access, data loss, or breaches beyond our reasonable control.

6. Retention

We retain personal information for as long as reasonably necessary to fulfill operational, legal, insurance, tax, and contractual obligations. We may retain information longer where required by law or to protect legal interests.

7. Children’s Information

Information regarding minors is collected only with parent or legal guardian consent. Parents and guardians are responsible for the accuracy of information provided.

8. Third-Party Services

Our website and registration systems may utilize third-party platforms. We are not responsible for the privacy practices, security measures, or content of third-party services.

9. Your Rights

Subject to applicable law, you may request access to or correction of your personal information or withdraw consent for certain communications. Requests may be submitted using the contact information below. We reserve the right to verify identity before processing any request.

10. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates are effective upon posting. Continued use of our website or services constitutes acceptance of any revised policy.

11. Contact

The Joffrey Workshop
702 Donaldson Avenue
San Antonio, Texas 78201
Email: [email protected]
Phone: 862.418.1421